Last updated: 27th June 2025
Whether you host a charming cottage in Cornwall or a bustling city Airbnb apartment in Barcelona...
Multi-lingual communication is essential for a seamless guest experience. With Guidey’s updated Multi‑Language Support, you can now transform your digital welcome book into a truly global tool — supporting over 110 languages — with both instant automatic translations and refined custom text, side by side.
What is Multi‑Language Support?
Guidey’s Multi‑Language Support gives hosts total flexibility in how they deliver information to guests. You can:
- Use automatic Google Translate for instant, broad coverage.
- Add custom translations that reflect your tone and nuance.
- Blend both approaches in one guidebook — a powerful combination unmatched by other digital guidebook systems.
Unlike other software platforms that force a choice, with Guidey, you get both speed and control — across more languages.
Why It Matters for Hosts
1. Frequent Guest Questions
By offering localized content — from house rules to local tips — you can dramatically reduce repetitive messages, giving your guests confidence and cutting your admin time.
- Reducing guest queries is a recurring theme across all languages. Guests appreciate clarity, while hosts enjoy smoother stays and fewer messages.
- Quieter inbox: With clarity in language, you’ll experience a reduction in ad hoc calls and emails.
- Efficient communication: Guests will trust and rely on your content — reducing confusion and follow-ups.
2. Personalized Guest Experience
Multi‑language isn’t just about translation — it’s about making your guests feel known.
- Localized greetings set a warm tone.
- Tone consistency fosters trust.
- Cultural relevance can enhance recommendations.
Guests feel special when you speak their language. A welcome message, local tips, and guidebook content translated accurately show thoughtfulness — not generic localization. This can translate directly into better reviews, more bookings, and repeat stays.
How Hosts Use It — and Love It
1. Quick-Start Hosts
Toggle on Google Translate and instantly roll out dozens of languages. Perfect for hosts who want zero setup hassle, yet still offer basic translations.
2. Detail-Oriented Hosts
Craft custom content in target languages for accuracy and brand consistency. Great for high-end rentals where tone matters.
3. Smart Hybrid Hosts
Use Google Translate broadly, but refine key sections (e.g. house rules and welcome notes) with custom content. Ideal for guests from frequent nationalities while still covering all languages.
See more customer testimonials here.
Product Comparison: How Guidey Stacks Up
| Platform | Automatic Translations | Custom Translations | Combined Automatic & Custom Translations |
|---|---|---|---|
| Guidey |  Google Translate | 110+ | Full flexibility |
| Touch Stay | Google Translate | 16 only | ❌ Choice only |
| Hostfully | Google Translate | 16 only | ❌ Choice only |
Hostfully and Touch Stay both support Google Translate and custom content — but only in 16 languages, and they don’t allow a combination of automatic and custom translations. Guidey enables all 110 languages to be used, in any configuration.
How Google Translate Powers It
Guidey uses Google Cloud Translation’s Neural Machine Translation (NMT) — an AI that can deliver translations across thousands of language pairs.
This robust foundation means:
- High accuracy (up to 95%)
- Coverage in 110 language options through Google
- Instant translations in the guidebook interface — seamless for guests
Guidey supports the instant setup via an integration, but you retain control. Want your Spanish Google translation swapped out with a specific Spanish phrase? Done.
Building a Multi-Language Guidebook in Guidey
It’s easy to create a multi-language digital guidebook, with just a few simple steps. Within the Guidey Editor:
- Simply switch on translations and select your desired languages within the Basic Setup section of your guidebook.
- Then, on each content item, there are dropdown boxes to select the languages you have activated. Simply select your desired language and enter your text.
- Click Save and your translated content will be published instantly for guests to read!
You can access the fully mobile-optimised Guidey Editor anytime, from anywhere, to view, edit, or update your translated content with ease.
For more information on setting up your multi-language digital guidebook, see our comprehensive how-to guide here.
Summary & Next Steps
Guidey’s Multi-Language Support delivers:
- 110+ language options
- Combined automatic + manual translation workflows
- Reduced guest queries through accurate, timely information
- Elevated guest experience through personalization
- Competitive advantage over other hosts
If you’re ready to take your short term rental to the next level, feel free to Book a call with our friendly team so we can collaborate on the best solution for you, or simply click here to start creating your Guidey™ digital guidebook today.
